Text Message Alerts
The OU Police Department is responsible for developing and distributing timely warning and emergency notification messages. These messages are intended to warn the community about certain crimes and notify of potentially dangerous situations on or near campus. These messages inform community members about incidents that may pose an ongoing threat and provide information to promote safety and prevent similar crimes. The decision to issue a timely warning or emergency notification is based on a variety of factors.
Text Message and Voice Alert Frequently Asked Questions
- Who can register to receive text message alerts?
Anyone with a valid Oakland University email address and Grizzly ID may sign up to receive text message alerts.
- What if I don't have an OU email address and Grizzly ID. Can I still register to receive alerts?
Under certain circumstances, yes. If you will be spending a significant amount of time on campus (e.g. vendor, contractor, tenant, contract employee, etc.) you can register for alerts by submitting a request with OU Police IT. Be sure to include:
- Your name
- Your affiliation to OU (vendor, contractor, etc.)
- Email address
- Phone numbers you wish to register for alerts
- Indicate whether you want to register for text alerts, voice alerts or both.
- What numbers can I register?
You may input one cell phone number for text alerts, and up to two off-campus phone numbers for voice alerts. Voice alerts may be sent to landlines or cell phones, and you may elect to receive text and voice alerts for the same phone number.
- What number will the alerts come from?
Voice alert messages will come from OU’s main phone number, (248) 370-2100. Text messages will come from either 67283 or 226787.
- What types of incidents will I receive an alert for?
Oakland University will use the text message alert system in the event of imminent danger to our campus community, a university closure or a campus-wide cancellation of classes. We will send a text message to notify you of such situations, and necessary updates may be sent via text until the danger has passed. However, because of the limited length of text messages, full and updated information will be posted to Oakland University’s website as soon as it is available. If you receive a text message alert, you should go to www.oakland.edu for details, and you should continue to check the website for updates.
- Do you test the text message alert system?
Yes. OU will run a test of the text messaging system each semester. Testing is critical to ensure text message notifications are being delivered to each recipient who wishes to receive them.
- What should I do if I am registered for alerts but do not receive the test?
- Who should I contact if I have trouble registering?
- What should I do if I want to stop receiving alerts?
- Is my information private?
Yes. The text messaging alert system is completely separate from all other OU databases, and information from your account will never be shared or utilized for any other purpose but emergency notifications. Therefore, use the same registration form to change your phone number or unsubscribe. Simply changing your number with the university does not update your emergency alert registration.
- Does it cost money to join?
No. There is no fee to join the text message alert network. However, standard text messaging and other rates from your cell phone carrier may apply.